FAQs

Secret Style Dress Hire is an Australian owned dress hire company. Celebrating and supporting women to feel confident and beautiful in our luxury designer dresses. We have dresses for every occasion from a girl’s day out at your favourite winery to your best friend’s wedding, we have you covered for every special event. You can hire the latest designer dresses at a fraction of their original retail price. Simply rent a dress and we will deliver directly to your door anywhere in Australia.

1. Search through our selection of dresses to find your perfect dress.

2. Reserve your dress and choose a delivery and return date.

3.Your dress will be shipped out via Australian Express Post on your delivery date selected.

4. Return it, simply place the dress in the provided pre-paid satchel and return it on your last day of hire to your nearest Post Office. Don’t worry about dry-cleaning – we’ll take care of that for you!

All items on Secret Style Dress Hire website are available to be shipped Australia-wide. 

Secret Style Dress Hire operate through either Standard or Express Australia Post. We endeavour to have your item with you in time for your event, however, make sure that you confirm with us directly the exact date you need the item by and your proximity to the metro area (rural borrowers need to factor in extra time).

We understand that some wear and tear may be unavoidable so we provide a free $50 accidental damage insurance to allow for any minor mishaps.

If your dress gets lost, stolen or damaged beyond repair, you will be liable to pay for the retail price of the item as listed on our website, see Terms and Conditions.

All our dresses are dry-cleaned after every use, it will arrive in perfect condition ready for your special day.

Yes we do please contact hello@secretstyle.com.au to book a time for your next styling session.

If your event is at least three weeks away and you would like to try dresses on before you hire, we can arrange our $40 plus delivery Try On service for you.

If you would like to arrange our Try On service, please email us at hello@secretstyle.com.au along with the dress style / size you wish to try on.

Please note that we are unable to hold dresses for your actual event date until a booking order is placed. 

The estimated standard delivery time is 1-2 business days – depending on your location. If you are outside the next day delivery network it make take up to 3 business days to reach you. Please book your dress in accordance to your delivery network.

Orders placed before 2pm AEST Monday-Thursday will be shipped out that day. Don’t hesitate to message hello@secretstyle.com.au for more help.

No you don’t, anyone at the address at the time of delivery can sign on your behalf. Make sure that there is someone home for your delivery.

We can leave it at your front door, or leave it at your closest post-office. If we are leaving at your front door, please let us know in the “Additional Notes” section at the check-out page.

You will receive an automatic email to let you know when your order is on its way.

Try ons are available for local customers only. Please email hello@secretstyle.com.au to arrange a try on.